YOUR VISIT

FAQs (at 18 June 2021)

Is the railway open?
We’re planning to run trains on Saturdays, Sundays and Tuesdays plus Wednesdays in July and August. Tickets will be available a block at a time and you can book for dates until end July now.

How much are tickets?
Welcome Back Special Fares –  a table of up to four people for only £20 or a compartment for up to 6 people for £35.

Do I need to pre-book tickets?
Yes, you can book your date and train departure time on our booking system once it is set up here. Your ticket will only be valid for that service.

When booking a table or compartment, how many households can sit together?

The tables seat up to four people and compartments seat up to 6. We have to follow the guidance from the Scottish Government at the time and when booking your visit you must ensure that limits on mixing of households is being observed depending on what Level your area and our area of Scotland are in, our railway and museum are in Falkirk council area. There is a link to the page on the government website here which should help.

Do infants count in the numbers for booking a table/compartment?

There is no actual ticket especially for infants. As far as our seating is concerned, a child under 5 would be able to sit on an adults knee and not need a seat but the booking overall has to comply with the Scottish Government limits on mixing of households.

Please click to visit the page on the government website which should help.

Can I just come for a wander round the site and visit the café?
No, to help us manage the number of people on our site at one time in order to meet our obligations under the The Health Protection (Coronavirus) (Restrictions and Requirements) (Scotland) Regulations 2020., all visitors are required to book a train ticket in advance to ensure a safe and enjoyable visit.
You will also need to wear a face covering whilst at the station, the train platforms, on trains (unless eating or drinking) and keep a safe distance from other visitors and follow marked routes.

Will it be a Steam Train or a Heritage Diesel Train?
All trains on Saturday, Tuesday and Wednesday and the 1030 and 1245 departures on Sunday are steam hauled.
The 1500 train on Sunday is our heritage diesel train service.
*Note: Whilst every effort is made to run to the published timetable, SRPS reserves the right to vary it and to use steam or diesel power without notice.

How long will I be on the train?
Your return train journey to Manuel takes around 70 minutes.
You will be shown to your allocated seat at Bo’ness by our staff and asked to remain there for the journey except at Manuel when the train will stop for just over ten minutes to allow the crew to move the locomotive from one end of the train to the other to pull it back to Bo’ness. At Manuel you are welcome to alight and enjoy the fresh air on our platform whilst this takes place. When it is time to get back on the Guard will blow their whistle and our staff will let you know it’s time to get back on. Please remember to follow social distancing guidelines whilst on our platform and trains as well as wearing a face covering.

What time should we get to Bo’ness Station to catch our train?
Please arrive around 30 minutes before your train departure to allow time for parking, waiting to board your train and visiting our toilet facilities.

Where are you?

Bo’ness & Kinneil Railway
Bo’ness Station
Union St
Bo’ness
EH51 9AQ

By car – Bo’ness Station is in the town centre and has lots of free parking. M9 J5 or J3 then follow the brown tourist signs to Bo’ness & the railway. SATNAV ref EH51 9AQ .

If you are travelling by an electric vehicle, there are 5 electric car charging points (connectors) available at Union Street Car Park, less than 5 minutes walk from the station. Click here for more info.

By bus from Edinburgh

Bo’ness Community Bus runs from the centre of Edinburgh to Bo’ness with stops in between and then back.

It is recommended you book your seat in advance on the bus. Please see their website here for more information.

By train and bus – Linlithgow is the nearest mainline station. Visitors should alight here and make their way to opposite Linlithgow Cross and to the bus stop outside The Four Mary’s pub. Please see www.travelinescotland.com or call 0871 200 2233 for up to date information about bus services.

What else can I do?
Due to the pandemic, we are still working on opening up our site. Right now you can use our free car park, take a pre-booked train journey, enjoy the sights, sounds and smells of the golden age of train travel, bring a picnic to eat in our picnic area, buy a hot or cold drink and a snack to takeaway or on the train, use our toilet facilities – and we’ve got extra ones and be looked after by our friendly staff and volunteers whilst you are with us.
Our Gift Shop, Station Buffet indoor dining area, Visitor Trail and Museum remain closed but we are working to make them safe for you to enjoy in future.

Can I change my train time if I can no longer make it?
Unfortunately we can only make transfers or offer refunds if we are unable to run your booked train service. Please find further terms and conditions see our booking page here.

What safety measures will there be in place?

Our responsibilities – how we’re keeping you safe
• Advanced booking
• Reduced capacity
• One way system to and from train
• Windows will be open where necessary to provide ventilation
• Enhanced cleaning schedule
• Hand sanitiser stations provided
• Staff wearing face coverings
• Takeaway drinks and snacks only served from the Station Buffet
• Making you feel welcome from a safe distance
• Encouraging our visitors to maintain social distancing whilst with us
• Toilets, including disabled toilets, are available at Bo’ness Station. On board toilets are available for emergency use only.

Passenger responsibilities – help us to keep you safe
• Aim to arrive at Bo’ness Station no more than 30 minutes before your train departure
• Please follow Government advice and local mitigations at all times, see here for the latest information.
Scan the code on our Check In Scotland posters that you will see on site. Check In Scotland works with NHS Scotland’s Test and Protect contact tracing system to collect your details and alert you if you came into close contact with someone at a business or venue who later tests positive for COVID-19. If you get an alert, it will give you some advice about what you should do next.
• Wear a face covering, unless exempt, whilst moving around the Museum, railway station and on the train. This includes whilst queuing.
• Please stay in your allocated seats for the duration of your train journey except at Manuel when advised by train staff.
• Wash your hands often and use the hand sanitiser stations provided.
• Observe social distancing.
• Minimise touching hard surfaces especially in our Museum.
• Respect our staff and volunteers and your fellow visitors

Can I get something to eat and drink?
There is a selection of hot and cold drinks, crisps, chocolate bars and a selection of cakes and traybakes to take away from our Station Buffet.
You are also welcome to bring your own picnic to eat in our picnic areas or on the train but please dispose of your litter wisely. At the moment alcohol is not allowed on our site, including trains.

Is the Museum of Scottish Railways open?
No, we are building a new entrance to our museum which will catch the eye of visitors on the platform at Bo’ness Station so you really can’t miss it. It will be accessed from the new visitor trail that takes in the new Engineering facility next door which is being built by funding from the National Lottery Heritage Fund. Whilst the construction work is going on, visitor access is not permitted. The work should be finished in late summer at which point the Museum will open.

Are the station and trains accessible?
Please see our accessibility statement here. https://www.accessibilityguides.org/content/boness-kinneil-railway
However our accessible carriage is not available at this time due to essential maintenance so there are no wheelchair spaces on any train. We apologise for any inconvenience.

Is there parking?
Yes we have a large free car park with accessible parking spaces less than 10 metres from Bo’ness Station

Can I bring my dog ?
Assistance dogs are allowed on site at any time. All dogs are welcome except on special event days such as Day Out With Thomas and Santa Steam Trains which are extremely busy and not the best experience for our four legged friends!
On standard days well behaved dogs are welcome on the trains but only in the open carriages ie Tables of up to four (except in the On Train Buffet Car) and platform and must be kept on a lead at all times. We do not allow dogs in our compartment coaches.

We also ask that dogs are kept off the seats too please.

Dogs are not allowed in the Station Buffet at Bo’ness but food and drinks from their menu can be taken away and enjoyed at picnic benches around the site.

Will there be a Day Out With Thomas event this year?
At present it is unlikely this will be the case. These events take months of planning and due to the pandemic and the uncertainty of the events sector guidance from the Scottish government we have not built this in to our annual plan this year. We are concentrating on running our steam trains having not been able to for over a year.

What about other events?
We love our special events as much as our visitors and as soon as is safely possible will bring our programme of special events back.

Are you doing Afternoon Tea on a Steam Train?
We are working with our caterer to bring this back but still need a bit more time to work things through, we appreciate your patience while we do so.

Can I use my Afternoon Tea Gift Vouchers?
We are working towards a way of doing this and will give an update about this soon. As you can appreciate reopening after such a long time and in a very different world has not been easy for anyone and are grateful of your understanding in these more challenging times.